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- Payment to be made by direct deposit, cheque or Credit Card Via ANZ eGate .
- Goods will be shipped within 1 working day of payment clearance, goods should arrive within 2-5 working days depending on your locatuon.
- Goods will remain the property of IT Tools till cheque clears (when paying by cheque).
- We/IT Tools or any subsidiaries might use your details to send you updates on our new products.
- When placing an order an IT Tools, you will be presented our bank details on order confiramtion page in order to deposit money into our account, and email will also be sent to your nominated email address containing your order details and our bank details.
- All sales transactions are subject to availability.
- Most photos are for original items, however some are for presentation purposes only.
- We only provide shipping to australia, please contact us if you require international shipping, all overseas order are to be paid by wire transfer ONLY.
- shipping cost includes handling.
- By buying item you agree to all sales terms and conditions.
- Damaged goods are not eligible for return. Products to be returned must have an RA number clearly visible on the outside of the package (NOT on original carton, and the product must be unopened and in a re-sellable condition acceptable by IT Tools. Any goods that have been written on or defaced by the reseller or their courier, will not be eligible for return.
- Any goods purchased under special bid pricing, LBO pricing, demonstration pricing or Stocktag and Clearance list items are not eligible for return.
- Approved RA’s must be returned to IT Tools within 3 days of the RA number being issued or the goods will be declined and returned to the customer.
- All Products purchased from IT Tools are covered by the applicable Supplier's warranty. Customer must refer to the warranty details and specified repair period stated on the Product or in associated documentation. IT Tools does not provide any warranties in addition to the Supplier's warranties for that Product.
- Risk in the Products passes to Customer when the Products are delivered to Customer's premises and title to the Products passes to Customer on payment by Customer of the purchase price for those Products and all delivery and insurance costs in relation to the Products.
- Customer indemnifies IT Tools, its employees, agents and subcontractors against all losses, damages, expenses and costs (on a full indemnity basis and whether incurred by or awarded against any of them) that any of them may sustain or incur as a result, whether directly or indirectly, of any Claim.
For the purposes of these Terms of Supply, "Claim" means any claim by any third person for loss or damage to any property, injury to or death of any person or economic loss arising out of or relating to any or all of the Products or Services, any delay or failure in supplying the Products or Services and these Terms of Supply.
- All sales are considered to be final, unless otherwise agreed in writing by an authorized representative of IT Tools.
IT Tools will supply certain Products on a 'No Returns Basis'. A Restocking fee of 15% Apply to all returned items.
The expression 'No Returns Basis' means that IT Tools will not accept returns unless required under law or by agreement.
To the extent permitted by law, IT Tools reserves the right to apply the No Returns Basis policy to all promotional or sale product(s) as it deems necessary.
Product supplied on a "No Return" Basis cannot be returned to IT Tools unless the product is faulty and is within the warranty period provided by the manufactured or imposed by statute.
- IT Tools may alter any prices of Products without prior notice to Customer.
- Customer must pay each IT Tools invoice before item can be shipped.
- If IT Tools becomes liable to pay a supplier's cancellation or rescheduling fee due to
Customer canceling an Order, then IT Tools may recover those fees from the Customer.
- If IT Tools becomes liable to pay a Supplier's cancellation or rescheduling fee due to Customer canceling an Order, then IT Tools may recover those fees from the Customer.
- All Prices are GST Incl.
- Three Month RTB (Return To Base)Warranty on all used/second hand products.
- Batteries on used laptops are not covered by warranty.
- All warranty claims should be returned to base within warranty peiod, claims that are not returned within warranty peiod will not served.
- If we cannot repair or replace faulty goods we will refund your purcash amount in full.
- All Transactions are in Australian Dollar.
- Privacy Policy IT Tools has created this statement in order to demonstrate our firm commitment to the privacy of both the customer's information as well as our own. The following discloses our information gathering and dissemination practices for IT Tools,
Information Collected
We collect non-personably identifiable information about you in a number of ways, including tracking your activities through your IP address while browsing our website. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out an order form. The types of information that may be requested include your contact information (i.e. addresses, phone numbers, etc) and financial information (i.e. account or credit card numbers). Contact information from the "order form" may be used to ship the orders to the customers. Financial information that is collected is used to bill the customer for products and services.
The payment application form is managed and maintained by ANZ Bank Australia. Any and all data collected by ANZ Bank is governed by the privacy policy of ANZ Bank and not IT Tools, IT Tools does not sotre any credit card information. All transactions are in Australian Dollars (AUD, $AU)
Use of IP Addresses
We use the customer's IP address to help diagnose problems with our server, and to administer our website. The IP address is also used to gather broad demographic information.
Use of Cookies
When you view our website we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather they help you navigate a website as easily as possible.
Other Websites/Links
This website contains links and references to other sites, and is in no way responsible for the privacy practices, security measures or the content of such websites.
Security
This website utilizes security measures to protect the loss, misuse and alteration of the information under our control. This site supports Secured Sockets Layer (SSL) based transactions to the level of 128 bit or greater.
Choice; Opt Out
You may opt-out of receiving communications from our partners, and from us, by sending an email to info@ittools.com.au
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